Terms of Service

Acceptance of Terms

By accessing and using betterdriveways.uk (the "Website"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Website. We reserve the right to update these terms at any time, and your continued use of the Website constitutes acceptance of any changes.

Service Description

Better Driveways is a lead-generation platform operated by Better Home Hub Ltd. We connect homeowners with vetted third-party driveway and patio installation companies. We do not directly carry out any installation, repair, or construction work. All physical works are performed by independent contractors in our network.

When you submit a quote request or enquiry through our Website, your details are shared with suitable installers in your area who may contact you to provide quotations. Any contract for works is made directly between you and the installer — Better Driveways is not a party to that agreement.

No Guarantee

While we take care to vet the installers in our network, we do not guarantee the quality, timeliness, or outcome of any work carried out by third-party companies. We recommend that you:

• Obtain written quotes and contracts directly from the installer
• Verify the installer's insurance and qualifications independently
• Agree payment terms and guarantees before work commences
• Review the installer's terms of service and complaints procedure

We do not guarantee that you will receive a specific number of quotes, or that any installer will be available in your area at any given time.

Limitation of Liability

To the fullest extent permitted by law, Better Home Hub Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Website or any services arranged through it. This includes, without limitation, damages for loss of profits, data, goodwill, or other intangible losses.

Our total liability to you for any claim arising from or related to these terms or your use of the Website shall not exceed the amount you have paid to us (if any) in the twelve months preceding the claim.

Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded under English law.

Intellectual Property

All content on this Website — including text, graphics, logos, images, and software — is the property of Better Home Hub Ltd or its licensors and is protected by UK and international copyright and trademark laws. You may not reproduce, distribute, or create derivative works from any content without our prior written consent.

User Conduct

When using the Website, you agree not to:

• Provide false, misleading, or inaccurate information in any form submission
• Use the Website for any unlawful or fraudulent purpose
• Attempt to interfere with the proper functioning of the Website
• Scrape, harvest, or collect data from the Website using automated means

Governing Law

These Terms of Service are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms or your use of the Website shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Contact

If you have any questions about these terms, please contact us at info@betterdriveways.uk or visit our contact page.